Shipping

Shipping Method: FedEx Standard Overnight

We take great care in ensuring that your saltwater tropical fish arrive to you in the best possible condition. To maintain the well-being of the fish during transit, we use FedEx Standard Overnight shipping for all orders.

Shipping Costs:

Orders over $169: Enjoy Free Shipping!
Orders under $169: A flat rate of $29.99 applies.
Box Fee: All orders include a $12.99 box fee. This fee covers the cost of insulated packaging, as well as any necessary cool or heat packs. This is essential to provide a stable and comfortable environment for the fish during their journey to your doorstep.

 

Shipping Schedule:

To guarantee the health and safety of your fish, we ship Monday through Wednesday. This ensures that the fish spend the least amount of time in transit and minimizes the risk of potential weekend delays. Orders placed between Wednesday and Sunday will be shipped on the following Monday to avoid the fish being in transit over the weekend.

Third-Party Shipping:

Please note that shipping costs are considered a third-party expense and are not refundable. We partner with FedEx to provide you with the most reliable and efficient shipping service possible. While we make every effort to ensure prompt and safe delivery, any unforeseen shipping delays caused by the carrier are beyond our control.

For any questions or concerns regarding shipping, feel free to reach out to our dedicated customer support team. We are committed to ensuring that your saltwater tropical fish reach you in prime condition, and we appreciate your trust in our services.

Thank you for choosing us as your source for premium saltwater tropical fish. We look forward to providing you with exceptional service and the finest aquatic companions.